Barreras para la implementación de manufactura esbelta y la administración de la calidad total
Barriers of lean manufacturing and total quality management implementation
Resumen
Se analizan los beneficios y resultados obtenidos por empresas que han implementado manufactura esbelta (LM) y la administración de la calidad total (TQM). La proporción de organizaciones que han fallado en su implementación y que no han obtenido los resultados esperados es mayor que aquellas organizaciones que han tenido éxito. Para lograr una mejor comprensión de este problema, se analizan las barreras comunes de implementación y las relaciones complementarias entre LM y TQM. Para el análisis de estas relaciones, se utilizó la teoría del conocimiento profundo de Deming. Este análisis sugiere que LM y TQM funcionan mejor de forma integrada y pueden ser consideradas como una sola filosofía de administración.
Citas
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